They're simply the best. The girls are all very thoughtful & helpful too. I've been going there for 10 years and had my hair & bridesmaids hair done there. They did it perfectly. Once or twice I've thought about change of style but have had a bit of uncertainty of managing it in me. When it comes to that they were really good and gave me advice of a similar style which is easy to manage. My hair is rather thick, but it's thinned down so well there that my mother-in-law didn't even believe me until I had to miss quite a few appointments making the thickness show up!